WOW Courses Students email access to course instructors When students sign up for access to the WOW Academy courses online, they are assigned an instructor at that time. This instructor is typically the same one that is teaching the course. Students maintain email access to their instructor during and after the course completion for continued support. Note - It is the responsibility of the training center to provide email support for their students. WOW Academy only offers student email support for students purchasing online courses via WOW Academy online courses.